📌 Frequently Asked Questions (FAQ)

1. Is Cash on Delivery (COD) available?

Yes, Cash on Delivery is available on most products. Availability may vary based on your location and product type.

2. How long does delivery take?

Orders are usually delivered within 5–8 working days after dispatch. In some remote locations, delivery may take a little longer.

3. How can I track my order?

Once your order is shipped, you will receive a tracking link via SMS or email. You can also track your order on our Track Order page.

4. Are the products genuine and quality checked?

Yes, all products listed on EasyHomeLife are quality-checked before dispatch to ensure customer satisfaction.

5. What should I do if I receive a damaged or wrong product?

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with images or videos of the issue.

6. Can I cancel my order?

Orders can be cancelled before dispatch. Once shipped, cancellation may not be possible.

7. How can I contact customer support?

You can contact us via the Contact Us page or email us at our official support email mentioned on the website.

8. Do you ship all over India?

Yes, we deliver to most pin codes across India. Delivery availability depends on courier service coverage.

9. Are there any shipping charges?

Shipping charges, if applicable, will be clearly mentioned on the product page or at checkout.

10. Will I get order confirmation?

Yes, once you place an order, you will receive an order confirmation via SMS or email.

11. What payment methods do you accept?

We accept UPI, Credit/Debit Cards, Net Banking, Wallets, and Cash on Delivery (COD).

12. Is it safe to shop on EasyHomeLife?

Yes, our website uses secure payment gateways and encrypted connections to keep your data safe.

13. Can I change my address after placing an order?

Address changes are possible only before dispatch. Please contact support immediately after placing the order.

14. What happens if I miss the delivery?

Our courier partner will usually attempt delivery again or contact you to reschedule.

15. What if my order shows delivered but I haven’t received it?

Please contact us within 24 hours so we can coordinate with the courier partner.

16. Do you offer bulk or wholesale orders?

Currently, we cater to retail customers only. For bulk inquiries, please contact our support team.

17. Can I order without creating an account?

Yes, you can place an order as a guest without registering.

18. How do refunds work?

Refunds are processed within 5–7 working days after return approval.

19. Are returns available on all products?

Returns are subject to product category and condition. Please refer to our Return Policy for details.

20. Why was my COD order cancelled?

COD orders may be cancelled due to address issues, repeated RTOs, or courier restrictions.

21. How can I ensure faster delivery?

Ensure your address and contact number are correct and reachable at the time of delivery.

22. Do you restock sold-out products?

Yes, popular products are usually restocked. Keep checking our catalog for updates.